NHTSA Complaint #11310115 — 2018 GMC CANYON

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11310115
Vehicle	2018 GMC CANYON
Component	ELECTRICAL SYSTEM
Date of Incident	February 16, 2020
Date Filed	February 19, 2020
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

TL* THE CONTACT OWNS A 2018 GMC CANYON. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN THE VEHICLE OFF, THE VEHICLE REMAINED RUNNING. THE CONTACT WAS ALSO UNABLE TO REMOVE THE KEY FROM THE IGNITION. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO COYLE CHEVROLET BUICK GMC 1801 BROADWAY ST, CLARKSVILLE, IN 47129 WHERE THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

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