NHTSA Complaint #11715011 — 2018 GMC CANYON

The contact owns a 2018 GMC Canyon. The contact stated that while driving in the snow, the 4WD function became inoperable, and the vehicle lost traction and started skidding. The "Service 4WD" message was displayed. The vehicle was taken to a dealer where it was determined that a chip inside of the casing of the 4WD feature was inoperable. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.