NHTSA Complaint #11310011 — 2009 SMART FORTWO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11310011
Vehicle	2009 SMART FORTWO
Component	POWER TRAIN
Date of Incident	February 10, 2020
Date Filed	February 19, 2020
Mileage	29,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

CAR DOESN'T SHIFT FROM PARK TO REVERSE OR IT GOES INTO NEUTRAL THIS IS A SAFETY ISSUE .IM NOT THE ONLY PERSON WITH THIS ISSUE AND APPARENTLY SMART KNOWS OF THIS PROBLEM.THIS PROBLEM IS PUTTING PEOPLE INTO NEUTRAL WHEN THEY START AND LEAVING YOU IN THE ROAD..THEY NEED TO BE HELD RESPONSIBLE AND KNOWINGLY PUTTING PEOPLE AT RISK. I WAS SITTING IN A PARKING LOT WHEN I COULDN'T SHIFT INTO REVERSE . I'VE READ AND HEARD FROM OTHERS SMART IS SAYING A SOFTWARE ERROR

Related Complaints for the 2009 SMART FORTWO

Other POWER TRAIN Complaints

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#11195845 — April 12, 2019 — IINTERMITTENTLY FAILS TO SHIFT INTO REVERSE WHEN STOPPED OR PARKED

#11139312 — October 9, 2018 — TL* THE CONTACT OWNS A 2009 SMART FORTWO. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SHIFTED INTO NEUTRAL WITHOUT...

Recent Complaints for the 2009 SMART FORTWO

#11682335 — SERVICE BRAKES, HYDRAULIC — August 22, 2025 — The contact owns a 2009 Smart Fortwo. The contact stated that while driving at various speeds, the vehicle suddenly l...

#11612872 — ENGINE AND ENGINE COOLING — September 5, 2024 — The contact owns a 2009 Mercedes-Benz Smart ForTwo. The contact received notification of NHTSA Campaign Number: 18V27...

#11611680 — ENGINE AND ENGINE COOLING — August 29, 2024 — The contact owns a 2009 Mercedes-Benz Smart Fortwo. The contact received notification of NHTSA Campaign Number: 18V27...

#11606245 — UNKNOWN OR OTHER — August 3, 2024 — When starting the car, the transmission will not respond to the shifter being put into any gear. A computer diagnost...

#11520076 — ENGINE AND ENGINE COOLING — May 2, 2023 — The contact owns a 2009 Smart ForTwo. The contact stated that on multiple occasions when the vehicle was parked and t...