NHTSA Complaint #11309926 — 2016 VOLKSWAGEN TIGUAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11309926
Vehicle	2016 VOLKSWAGEN TIGUAN
Component	ELECTRICAL SYSTEM
Date of Incident	December 18, 2019
Date Filed	February 18, 2020
Mileage	28,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONSUMER OWNS A 2016 VOLKSWAGEN TIGUAN. THE CONSUMER STATED THAT WHILE THE VEHICLE WAS AT A DEALER FOR AN ACCIDENT REPAIR, THE TECHNICIAN NOTICED THAT RODENTS HAD EATEN AWAY THE BODY CONTROL WIRES DUE TO THE SOY BASE OF THE WIRING. VOLKSWAGEN SANTA MONICA LOCATED AT (2440 SANTA MONICA BLVD, SANTA MONICA, CA 90404) DETERMINED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATE 28,000. THE VIN WAS NOT AVAILABLE. THE CONSUMER HAS STATED THAT THE VEHICLE IS CONSIDERED A TOTAL LOSS. *AS

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