NHTSA Complaint #11309768 — 2016 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11309768
Vehicle 2016 RAM 1500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 91,750 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I RECENTLY PURCHASED THIS VEHICLE FROM A USED CAR DEALER. THIS HAS HAPPENED 3 TIMES SO FAR. SOMETIMES WHEN PUTTING VEHICLE IN DRIVE OR REVERSE, IT WILL LOCK TRANSMISSION IN PARK. A WARNING FLASHES THAT VEHICLE IS NOT IN PARK. NO KIDDING, I'M TRYING TO DRIVE AWAY, BUT CAN'T. I MADE A 3 POINT TURN ON A BUSY STREET AND ENDED UP BLOCKING TRAFFIC. AFTER 10 MINUTES OF TRYING SEVERAL THINGS IF FINALLY STARTED WORKING AGAIN. ONCE, I PUT IT IN REVERSE, STARTED BACKING UP OUT OF MY DRIVEWAY, PUSHED THE BRAKE A FEW TIMES, THEN SUDDENLY IT LOCKED UP IN THE STREET. AFTER 10 TO 15 MINUTES OF RESTARTING TRUCK, IT EVENTUALLY STARTED WORKING AGAIN. IF SOMEONE DRIVING DOWN THE ROAD WASN'T PAYING ATTENTION, THEY WOULD HAVE PLOWED INTO ME BOTH TIMES. ONE OTHER TIME I WENT TO START THE VEHICLE IN A PARKING SPACE AND COULDN'T DRIVE ANYWHERE FOR 15 MINUTES UNTIL IT STARTED WORKING. I HAVEN'T SPOKEN TO ANYONE AT THE DEALER YET, BUT I WILL SOON. FROM RESEARCH I HAVE DONE SO FAR IT SEEMS TO BE THE SHIFT INTERLOCK SOLENOID. SO FAR, EACH TIME THIS HAS HAPPENED, THE VEHICLE WAS STOPPED TO SHIFT GEARS. THE BIG PROBLEM IS WHERE IT STOPS IS A SAFETY CONCERN. UNTIL I CAN GET THIS LOOKED AT, I WILL NEED TO PLAN WHERE I PARK OR TURN AROUND, SO I DON'T BLOCK TRAFFIC.

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