NHTSA Complaint #11309710 — 2016 FORD ESCAPE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11309710 |
| Vehicle | 2016 FORD ESCAPE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 37,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
CAR STARTED NORMALLY WHEN LEAVING THE HOME WITH AUTOSTARTER. DROVE TO A GAS STATION, PARKED, WENT INSIDE, CAME BACK OUT AND THE CAR PROMPTED WITH A "POWER STEERING ASSIST FAULT" ERROR. ATTEMPTED TO DRIVE, NO POWER STEERING. TURNED OFF CAR, RESTARTED AND ISSUE REMAINED. UPON GETTING THE CAR TO A MECHANIC, REPORTED FULL POWER STEERING FAILURE REQUIRING FULL REPLACEMENT OF POWER STEERING RACK AND PIN.
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