NHTSA Complaint #11309014 — 2014 HONDA CIVIC

ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	11309014
Vehicle	2014 HONDA CIVIC
Component	ENGINE
Date of Incident	February 8, 2020
Date Filed	February 13, 2020
Mileage	124,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE SHUDDERED AND STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT TO THE RESIDENCE. A DEALER WAS CONTACTED AND THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE HOWEVER, THERE WAS NO ASSISTANCE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. *BF CONSUMER WAS TOLD SOFTWARE WAS OUTDATED.*JB

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