NHTSA Complaint #11308938 — 2017 KIA SORENTO

I BOUGHT THIS CAR A FEW WEEKS AGO, AND WHEN I TEST DROVE IT, I DID NOT FEEL WHAT I FEEL ALMOST ON A DAILY BASIS NOW. IT HAPPENS MORE SO WHEN GOING 40 MPH OR MORE AND CAN FEEL IT ON THE STRAIGHTAWAYS. THE STEERING WHEEL FEELS LIKE IT GETS LOCKED OR STUCK AND IT TAKES MORE FORCE TO STRAIGHTEN THE CAR OUT. I CAN NEVER GET THE CAR TO GO PERFECTLY STRAIGHT AS IT VEERS TO ONE SIDE OF THE LINE AND WHEN I TRY TO CORRECT IT, THE STICKINESS ALLOWS FOR IT TO OVER CORRECT WHICH CAUSES ME TO VEER TO THE OTHER SIDE. I AM CONSTANTLY TRYING TO KEEP MY CAR GOING STRAIGHT AND IT'S A STRUGGLE AND FRUSTRATING AND I FEEL LIKE I CAN NEVER HAVE JUST 1 HAND ON THE WHEEL. WE BOUGHT THIS CAR FOR THE 3 ROW SEATING AND LIKING TO TRAVEL WITH FAMILY AND A NEW BABY ON THE WAY. I FEEL LIKE THIS IS VERY UNSAFE AND NEEDS TO BE LOOKED AT BUT WHEN TAKEN TO THE DEALER ALL WE GET BACK IS "CANNOT REPLICATE CUSTOMER COMPLAINT." SOME DAYS ARE BETTER THAN OTHERS, LIKE IT ENGAGES AND DISENGAGES. I HAVE HAD MY HUSBAND, MOM, DAD, AND MECHANIC FROM CARMAX ALL FEEL THE SAME THING AS I DO, SO I KNOW IT IS NOT JUST IN MY HEAD (AS I THOUGHT BEFORE WHEN I GOT IT BACK FROM KIA).