NHTSA Complaint #11308547 — 2014 FORD FUSION

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SHIFTED FROM PARK TO DRIVE, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE STARTED TO VIBRATE WITH ABNORMAL SOUND COMING FROM THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED AT THE TIME OF FAILURE. ANTELOPE VALLEY FORD 1155 AUTO MALL DR, LANCASTER, CA 93534, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT SHE WOULD BE BETTER OFF GOING TO AN INDEPENDENT MECHANIC TO HAVE THE VEHICLE REPAIRED. JIM BURKE FORD 2001 OAK ST, BAKERSFIELD, CA 93301 WAS THEN CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO ANY RECALLS AND THAT REPAIRS WOULD HAVE TO PAY FOR OUT OF POCKET. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED OR REBUILT AT AN ESTIMATED COST OF $4,800. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.