NHTSA Complaint #11308257 — 2020 FORD EXPLORER FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11308257
Vehicle	2020 FORD EXPLORER
Component	FUEL/PROPULSION SYSTEM
Date of Incident	February 3, 2020
Date Filed	February 10, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

FUEL TANK SLOSHING AND CLUNKING NOISE UNDERNEATH THE DRIVER AND PASSENGER SEATS. THE VEHICLE FUEL TANK DESIGN LOCATES A PORTION OF THE GAS TANK UNDER THE VEHICLE AND BELOW THE SEATS. WHEN THE GAS TANK IS ABOVE HALF FULL, YOU CAN HEAR AND FEEL THE GAS MOVING IN THE TANK, ESPECIALLY AT LOW SPEED, DURING TRAFFIC WITH FREQUENT STOPPING. NOT SURE HOW SAFE IS TO FEEL THE GAS MOVING INSIDE THE FUEL TANK AND THE NOISE WHEN THE GAS IMPACTS THE GAS TANK WALLS. WHEN THE TANK IS FULL AND YOU BRAKE, THE FUEL SLOSHES FORWARD AND MOVES SOMETHING INSIDE AND SLAMS AGAINST THE INSIDE OF THE TANK.

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