NHTSA Complaint #11308168 — 2012 DODGE DURANGO

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE PULLING UP INTO ANN INDEPENDENT MECHANIC, THE VEHICLE STALLED WHILE THE ALTERNATOR WARNING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO NEUTRAL AND WAS PUSHED INSIDE THE GARAGE BAY. THE CONTACT WAS INFORMED THAT THE ALTERNATOR WAS SMOKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO HAWK CHRYSLER DODGE JEEP RAM 7911 W ROOSEVELT RD, FOREST PARK, IL 60130 WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.