NHTSA Complaint #11307889 — 2018 CHRYSLER PACIFICA PLUG-IN HYBRID

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11307889
Vehicle	2018 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	VEHICLE SPEED CONTROL
Date of Incident	February 4, 2020
Date Filed	February 8, 2020
Mileage	3,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WHILE BACKING OUT OF MY DRIVEWAY I APPLIED POWER AND THE VEHICLE SEEMED TO ACCELERATE RAPIDLY REARWARD ...I STOMPED ON THE BRAKE PEDAL WITH MY LEFT FOOT BUT THE BRAKE WAS UNABLE TO SLOW OR STOP THE CAR. THE CAR SPED ACROSS 4 LANES OF TRAFFIC BACKWARDS BARELY MISSING ON COMING CARS AND WENT ABOUT 150 TO 200 FEET DOWN OPPOSITE TRAFFIC LANES BACKWARDS VERY FAST. IT FINALLY STOPPED FACING ON COMING TRAFFIC AND THEY ALLOWED ME TO SLOWLY TO COME AGAINST THEM AND TURN INTO A DRIVEWAY OFF THE STREET. I NARROWLY MISSED OTHER CARS ON THE STREET AS IT WAS A HIGH TRAFFIC PERIOD TIME OF THE DAY. ..ABOUT 5 PM. I'VE DRIVEN IT ABOUT 3 TO 5 MILES A DAY SINCE WITH NO PROBLEMS SINCE THEN WITH MUCH MORE CARE THAN USUAL. I DON'T KNOW HOW FAST IT WAS GOING AS I WAS TRYING TO STEER.

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