NHTSA Complaint #11307727 — 2018 FORD F-150 VISIBILITY/WIPER

Complaint Details

ODI Number	11307727
Vehicle	2018 FORD F-150
Component	VISIBILITY/WIPER
Date of Incident	January 30, 2020
Date Filed	February 7, 2020
Mileage	36,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2018 FORD F-150. THE CONTACT STATED WHILE DRIVING 75 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND BECAME AWARE THAT THE SUNROOF HAD STARTED TO DETACH FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED OVER WHILE A BYSTANDER PROVIDED TAPE TO SECURE THE SUNROOF. THE VEHICLE WAS TAKEN TO LOCAL DEALER MAC HAIK'S SOUTHWAY FORD LOCATED AT 7979 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78224, WERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SUNROOF ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 36,100.

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