NHTSA Complaint #11307463 — 2013 DODGE JOURNEY
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11307463 |
| Vehicle | 2013 DODGE JOURNEY |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 106,534 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NE |
Consumer Description
MY DODGE JOURNEY'S ENGINE SHUT OFF TWICE WHILE I WAS DRIVING WITH NO WARNING. NO LOSS OF LIGHTS OR RADIO, BUT THE ENGINE JUST SHUTS OFF AND CAR CANNOT BE RESTARTED. THE FIRST TIME I WAS DRIVING ON A HIGHWAY, AND RIGHT AFTER ACCELERATING FROM A STOP AT A RED LIGHT THE CAR DIED. HAD TO HAVE IT TOWED, AND HAD AN AUTO PART STORE DO SOME BASIC TESTS AND WAS TOLD IT WAS JUST A BAD BATTERY, HOWEVER WHEN IT HAPPENED AGAIN THE DAY AFTER REPLACING THE BATTERY. THIS TIME I WAS ON A CITY STREET HAVING JUST EXITED OFF OF THE INTERSTATE. I WAS IN TRAFFIC AND AGAIN THE CAR JUST LOST POWER DUE TO THE ENGINE SHUTTING DOWN. AGAIN IT WOULD NOT START AND COULD NOT BE JUMP STARTED SO HAD IT TOWED TO THE DEALER. DEALER WAS ABLE TO GET A CODE P061C, AND FOLLOWED INSTRUCTIONS TO UPDATE THE PCM. FROM WHAT I UNDERSTAND, A SOFTWARE UPDATE WAS APPLIED TO THE POWER CONTROL MODULE. I AM VERY CONCERNED WITH THE FACT THAT MY CAR CAN JUST SHUT DOWN THE ENGINE WITH NO WARNING AT ALL. VERY DANGEROUS.
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