NHTSA Complaint #11307423 — 2019 HONDA ODYSSEY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11307423
Vehicle	2019 HONDA ODYSSEY
Component	ENGINE
Date of Incident	March 18, 2019
Date Filed	February 6, 2020
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

2019 HONDA EX-L HAS EXHIBITED A KNOCKING NOISE FROM IDLE TO AROUND 2000 RPM UNDER LOAD SINCE NEW. THE VEHICLE CURRENTLY HAS 10,000 MILES AND HAS BEEN TO 3 SEPARATE HONDA DEALERSHIPS A TOTAL OF 7 TIMES. HONDA CAN REPLICATE THE ENGINE KNOCK, BUT HAS REFUSED TO TAKE THE ACTIONS NECESSARY TO DIAGNOSE THE CAUSE. THE VEHICLE HAS BEEN REVIEWED BY A 3RD PARTY ASE CERTIFIED MECHANIC THAT CITED THE NOISE IS NOT NORMAL.

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