NHTSA Complaint #11307343 — 2013 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11307343 |
| Vehicle | 2013 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 116,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
ON THE 14TH OF JANUARY 2020, WHILE DRIVING ON THE FREEWAY, MY TRUCK BEGAN TO SWAY AS IF MY ALIGNMENT WAS OFF. A SHORT WHILE LATER, THE SERVICE POWER STEERING WARNING LIGHT CAME ON AND AS I STRUGGLED TO STEER THE VEHICLE TO A STOP IN A NEARBY PARKING LOT, THE WARNING CHANGED TO SERVICE POWER STEERING NOW! THIS WAS VERY DANGEROUS BECAUSE STEERING BECAME EXTREMELY DIFFICULT AND I ALMOST SIDE SWIPED A COUPLE OF CARS. AFTER I BROUGHT THE VEHICLE TO A STOP, THE STEERING LOCKED UP AND STEERING BECAME IMPOSSIBLE. THE VEHICLE WAS TOWED TO A NEAR BY FORD DEALERSHIP.
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