NHTSA Complaint #11307316 — 2014 FORD FIESTA

ENGINE FAILURE WHILE DRIVING. DUE TO DEFECTIVE MATERIAL OR BAD DESIGN OF SEMI RIGID COOLANT HOSE ALLOWED SYSTEM TO BOIL OUT COOLANT SLOWLY AND DAMAGE ENGINE BY THE TIME ANY TEMPERATURE INDICATION, AND IF GAUGE NOT NOTICED A RIGHT TIME, COOLANT BOILS OUT LEAVING THE TEMP SENOR IN AIR, THAT DOESN'T SHOW AS OVER TEMPERATURE. EXACTLY AS DESCRIBED IN THE FOLLOWING LINK FROM FORD'S UK WEB, SAME ENGINE AND COOLANT SYSTEM: HTTPS://WWW.FORD.CO.UK/OWNER/RESOURCES-AND-SUPPORT/FAQS (SCROLL DOWN TO SEE THE "ECOBOOST 1.0 ENGINE ISSUES) DEALER DETERMINED ENTIRE ENGINE MUST BE REPLACED. CAN ONLY TALK TO FORD CUSTOMER CARE WHO ONLY TAKE INFO AND SEND ON. DEALER SAYS THEY CAN ONLY DO THE SAME, FORD TOLD DEALER SINCE I'M "NOT ORIGINAL OWNER" THEY WON'T DO ANYTHING. REPLACEMENT PART EXACTLY THE SAME DESIGN AND MATERIAL. MANY HAVE HAD THIS ISSUE. THIS IS A DEFECTIVE PRODUCT AND REMEDY SHOULD NOT BE CONTINGENT ON OWNER, IT IS THE PRODUCT THAT NEEDS FIXING REGARDLESS OF WHO OWNS IT. *DL