NHTSA Complaint #11307064 — 2018 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11307064
Vehicle 2018 JEEP CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage 31,141 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

CAR STALLED AND THE PANEL STATED SHIFT TO PARK ON PANEL AND WOULD NOT CRANK BACK. TRIED MULTIPLE TIMES AND HAD A LONG HARD CRANK AND ENGINE FINALLY CAUGHT UP AND CRANKED. SHIFTED INTO PARK AND WENT ABOUT 1000 - 1500 FEET AND IT DIED AGAIN. WAITED AND TRIED TO CRANK AGAIN AND WENT TO HARD CRANK AGAIN BEFORE STARTING. TOOK TO DEALER AND THEY CLAIMED LOW OIL. THIS IS THE REASON FOR GOING DEAD. STATED I NEEDED OIL CHANGES EVERY 5K AFTER I WAS TOLD INITIALLY 10 K THEN AT 1ST OIL CHANGE TOLD 7500K AND THEN AT THIS PROBLEM THEY STATED NO IT WAS DEFINATELY 5 K. THIS TIME, PANEL LIGHTS UP AND SAYS SERVICE SHIFTER SOON. ALL LIGHTS ON DRIVE SHIFTER LIGHTS UP. NOT JUST ON PARK OR REVERSE OR DRIVE. ALL LIGHTS ILLUMINATED. THEY COME AND GO. I ALSO HAVE SMELLED SOMETHING BURNING THE LAST DAY OR SO AS WELL. COULD NOT CONFIRM YET. I WILL CONTINUE TO WATCH OUT FOR THIS. 1ST DATE 12/4/19 AND SERVICED AT DEALER ON 12/5/19 MILEAGE 31146 AND NOW THIS IS 2/4/20 MILEAGE TODAY IS 34116

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