NHTSA Complaint #11307037 — 2020 NISSAN ALTIMA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11307037
Vehicle	2020 NISSAN ALTIMA
Component	SERVICE BRAKES
Date of Incident	December 1, 2019
Date Filed	February 4, 2020
Mileage	3,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2020 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE THE AUTOMATIC ELECTRONIC BRAKING ACTIVATED ALTHOUGH NO OBJECTS WERE PRESENT BEHIND THE VEHICLE. ADDITIONALLY, WHILE SWITCHING TO THE REVERSE THE MESSAGE INDICATING AN OBJECT WAS BEHIND THE VEHICLE WAS DISPLAYED. WHILE DRIVING THE VEHICLE HESITATED AND VIBRATED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE BLIND SPOT MONITORING SYSTEM ALSO EXPERIENCED INTERMITTENT FAILURES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (METRO NISSAN OF MONTCLAIR (9440 AOTPEX ST. MONTCLAIR, CA) WHO INDICATED THE CRASH AVOIDANCE SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.

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