NHTSA Complaint #11306746 — 2017 FORD FOCUS
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11306746 |
| Vehicle | 2017 FORD FOCUS |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 10,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
A FEW MONTHS AGO, MY CAR STARTED TO SHAKE (IN A JERKING, FORWARD AND BACK MOTION), AND STRUGGLE TO ACCELERATE. IT WOULD MAKE THIS NOISE, LIKE GEARS GRINDING. I TOOK IT TO THE DEALERSHIP TO GET IT FIXED UNDER WARRANTY, AND THEY REPLACED THE CLUTCH. FOR ABOUT A WEEK, IT WAS FINE. THEN IT STARTED TO DO THE SAME THING AGAIN. IT WILL JERK BACK AND FORTH WHEN I ACCELERATE FROM A COMPLETE STOP (AT A STOPLIGHT FOR EXAMPLE). RECENTLY, I HAVE BEEN LOSING GAS VERY QUICKLY BECAUSE IT WILL GO ALL THE WAY PAST 4RPMS JUST TO GET FROM 0-20MPH. I'M NOT SURE IF THE WARRANTY IS STILL ON IT, BUT IT ONLY HAS 12,000 MILES ON IT. I HAVE ONLY MADE ONE VERY BIG TRIP WITH IT, TO KANSAS AND BACK TO VIRGINIA. IT DOES THIS OFF AND ON EVERY SINGLE TIME I DRIVE IT. I HAVE TO DRIVE ANYWHERE FROM 25 MINUTES TO AN HOUR FOR WORK, SO THIS IS REALLY NOT CONVENIENT TO HAVE. MULTIPLE TIMES I WAS WORRIED IT WOULD BREAK DOWN AS I STRUGGLED TO KEEP IT FROM OVERDOING ITSELF WHILE ACCELERATING. A FEW TIMES, I COULD SMELL SOMETHING LIKE EXHAUST IN THE VENTS. THIS HAS BEEN HAPPENING OVER THE COURSE OF 6 MONTHS AND HAS ONLY GOTTEN WORSE, EVEN AFTER TAKING IT TO THE DEALERSHIP, AND HAVING THEM TELL ME IT WAS "FIXED."
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