NHTSA Complaint #11306734 — 2007 MERCEDES-BENZ E350

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT AFTER FILLING UP FUEL TANK, THE VEHICLE EMITTED AN ABNORMAL FUEL ODOR. THE CONTACT STATED THAT THE VEHICLE HAD CEASED TO OPERATE WITHOUT WARNING WHILE TRAVELING AT 50 MPH. UPON INVESTIGATION, THE CONTACT DISCOVERED AN INVESTIGATION WAS OPENED AND CLOSED UNDER NHTSA ACTION NUMBER: EA13003 (FUEL SYSTEM, GASOLINE) FOR WHICH THE MANUFACTURER EXTENDED THE WARRANTY TO 15 YEARS WITH UNLIMITED MILEAGE. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF PORTLAND 1605 SW NAITO PKWY, PORTLAND, OR 97201 WHERE THE CONTACT WAS INFORMED THAT THE DEFECT WAS RELATED TO THE FUEL SENDING UNIT AND NOT THE FUEL TANK. THE DEALER HAD REFUSED TO SERVICE THE VEHICLE UNDER THE EXTENDED WARRANTY AND PROVIDED THE CONTACT AN ESTIMATE OF APPROXIMATELY $3,000 TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED THAT CONTACT NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.