NHTSA Complaint #11561639 — 2007 MERCEDES-BENZ E350

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11561639
Vehicle	2007 MERCEDES-BENZ E350
Component	ENGINE
Date of Incident	September 25, 2023
Date Filed	December 23, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

Vehicle began shaking on the highway. It was coming from under the front hood and was shaking the steering wheel. The check engine light came on. I pulled over and had it towed to the Mercedes repair shop. They said it was related to a bad balance shaft and that it was a systemic problem with the engine in certain Mercedes e350s. I was told I needed to replace the camshaft and it would cost $6,000!!! After some research, it looks like Mercedes agreed, back in 2015, to cover only certain of these Mercedes, but there was no recall. I could have been killed if I was rear ended.

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