NHTSA Complaint #11306722 — 2019 GMC SIERRA DENALI

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11306722
Vehicle	2019 GMC SIERRA DENALI
Component	SERVICE BRAKES
Date of Incident	December 26, 2019
Date Filed	February 3, 2020
Mileage	4,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2019 GMC SIERRA DENALI. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE POWER FAILED TO OPERATE AS DESIGNED. THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO (BALLAS BUICK GMC 5715 CENTRAL AVE, TOLEDO, OH 43615 (419) 464-7699) TO BE DIAGNOSED. THE TECHNICIAN STATED THAT THERE WAS A LOSS OF COMMUNICATION BETWEEN THE VEHICLE COMPUTERS TO THE POWER STEERING MODULE. THE VEHICLE REMAINED IN DEALER CUSTODY FOR SEVERAL WEEKS BUT WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.

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