NHTSA Complaint #11474899 — 2019 GMC SIERRA DENALI

The contact owns a 2019 GMC Sierra Denali. The contact stated while parking the vehicle, the vehicle inadvertently stalled without warning. The contact attempted several times to restart the vehicle however, the vehicle would not restart. The contact attempted to jump start the vehicle and the failed to start. The vehicle was towed to the dealer where the starter was replaced; however, the failure persisted. The contact was informed that the engine needed to be replaced due to metal shavings in the engine. The vehicle was not repaired. The manufacturer was contacted and they offered to partially pay for the repair. The contact stated that he believed that the vehicle was not repaired correctly under NHTSA Campaign Number: 20V650000 (Power Train). The failure mileage was 91,000.