NHTSA Complaint #11520232 — 2019 GMC SIERRA DENALI

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA

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Complaint Details

ODI Number 11520232
Vehicle 2019 GMC SIERRA DENALI
Component BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident
Date Filed
Mileage 9,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

The contact's husband owns a 2019 GMC 1500 Denali. The contact stated that the rear camera failed to operate as intended while engaged and attempting to park the vehicle. The contact added that while shifted to reverse, the camera screen remained completely black. The vehicle was taken to a dealer where it was diagnosed and determined that the rear window and control panel needed to be replaced due to a leak originating from the rear window. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.

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