NHTSA Complaint #11306716 — 2017 FORD F-350

WHILE DRIVING ON INTERSTATE @ APPROXIMATELY 70 MPH AND GOING STRAIGHT, I HIT A SMALL BUMP IN THE ROAD WITH THE LEFT FRONT TIRE. THERE WERE 4 PEOPLE IN THE TRUCK AND WE WERE PULLING A 21 FOOT BOAT APPROXIMATELY 4000 POUNDS. THE STEERING WHEEL BEGAN TO SHAKE SO I LET OFF OF THE THROTTLE, THE SHAKING BECAME MORE VIOLENT AND BEGAN TO VEER UNCONTROLLABLY TO THE LEFT. THE SHAKING WAS SO VIOLENT THAT I COULD NOT SEE CLEARLY AND MY PASSENGERS THOUGHT THE TRUCK WAS COMING APART. THE ONLY RECOURSE IN MY MIND WAS TO JAM ON THE BRAKES. THIS DID EVENTUALLY STOP THE SHAKING AFTER SLOWING THE VEHICLE TO A SPEED OF LESS THAN 30 MPH. FORTUNATELY THERE WERE NO SEMI'S OR OTHER VEHICLES BEHIND US AT THE TIME. THE STRESS OF THE SHAKING ON THE STEERING SYSTEM HAS NOW CAUSED VIBRATIONS WHILE TRAVELING AT LOWER SPEEDS. THE TRUCK WAS SERVICED FOR A VIBRATION PROBLEM ON 9/6/2019 WITH 20512 MILES ON IT. THERE IS NOW ONLY 23300 MILES ON THE TRUCK.