NHTSA Complaint #11306623 — 2010 CHEVROLET EQUINOX

GENERAL MOTORS HAVE BEEN AT NO ASSISTANCE TO ME SINCE MY PURCHASE OF MY 2010 CHEVROLET EQUINOX I PURCHASED IT FEBRUARY/MARCH OF 2016 AND HAVE HAD CONTINUOUS ISSUE WITH THE VEHICLE, I CONTACTED THE PLACE OF PURCHASE AND GENERAL MOTORS NUMEROUS TIMES ABOUT THE COMPLAINT OF MY VEHICLE. ALSO WITH THE ATTACHED PROOF OF REPAIRS I REFERRED TO THE DEALERS WHO DID THE REPAIRS AND GENERAL MOTORS OF ANY CURRENT RECALLS. BACK IN OCTOBER 2019 MY CHECK ENGINE LIGHT CAME ON BECAUSE MY CONVERTER WENT OUT AND MY 100K WARRANTY EXPIRED, GM WAS NOT IN UNDERSTANDING AND WOULD NOT ASSIST. THEN I DID MY OWN RESEARCH AND FOUND THERE WAS A OIL CONSUMPTION LAW SUITE AND A SEPARATE SPECIAL EXTENDED WARRANTY IN THE CATALYTIC CONVERTER BUT ONLY UNTIL 120K. MY ISSUE IS GENERAL MOTORS WILL NOT ASSIST ME DUE TO ME BEING OVER THE 120K MILEAGE EVEN THOUGH I INQUIRED ABOUT IT TIME AFTER TIME SINCE THE TIME I PURCHASED THE VEHICLE. I HAVE KEPT UP TO DATE IN MY ADDRESS EVEN WHEN I MOVED OUT OF STATE. I'M JUST LOOKING FOR ASSISTANCE IN WHY MY VEHICLE IS NOT COVERED UNDER THE LAW SUITE OR COVERED WITH THE SPECIAL WARRANTY WITH MY CATALYTIC CONVERTER. I NEVER RECEIVED ANY MAIL NOTIFICATION AND ALL MY REPAIRS WERE DONE AT A LICENSED CERTIFIED GENERAL MOTOR DEALER AND THEY ARE AWARE OF THIS ISSUE/RECALLS AND I WAS NOT TOLD OF THE ISSUES. I WOULD JUST LIKE TO GET MY VEHICLE FIXED SINCE I SPENT SO MUCH MONEY ON IT AS IT IS. I HAD TO DO MY OWN RESEARCH ONLINE TO FIND THIS INFORMATION WHICH COULD OF BEEN AVOIDED IF I WAS CONTACTED FRONT THE BEGINNING. I WAS NEVER NOTIFIED OF A RECALL BUT ONCE BACK IN 2016 FOR A WINDSHIELD WIPER RECALL