NHTSA Complaint #11306139 — 2017 FORD EXPLORER UNKNOWN OR OTHER

Complaint Details

ODI Number	11306139
Vehicle	2017 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	December 21, 2019
Date Filed	January 30, 2020
Mileage	17,300 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

WE WERE DRIVING FORWARD ON THE INTERSTATE WHEN THE CAR LOST POWER, A WRENCH LOGO APPEARED ON THE DASH DISPLAY, THEN WE COASTED THE CAR TO A STOP AT THE LEFT SIDE OF THE ROAD. THEN WE SMELLED SMOKE, SAW FLAMES FLICKERING UP FROM THE HOOD, VACATED THE VEHICLE AND CALLED 911 AS THE FRONT OF THE CAR UNDER THE HOOD BURST INTO FLAMES. THE CAR WAS QUICKLY ENGULFED IN FLAMES. CITY POLICE ARRIVED TO CONTROL TRAFFIC AWAY FROM OUR BURNING CAR, AND THEN THE FIRETRUCK AND FIREFIGHTERS ARRIVED AND PUT OUT THE FIRE. THE CAR WAS TOWED AWAY ON A FLATBED.

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