NHTSA Complaint #11303025 — 2014 JEEP CHEROKEE

I WAS GETTING GAS AND WHEN I WENT TO PUT THE VEHICLE IN DRIVE THE EMERGENCY BRAKE ENABLED, WITH THE LIGHT BLINKING. AFTER SEVERAL ATTEMPTS TO TURN IT OFF, FINALLY IT DISLODGED. WHILE I WAS ATTEMPTING TO DISLODGE THE EMERGENCY BRAKE, I HAPPENED TO BE AT THE GAS STATION WHERE MY MECHANIC IS, WHO I USE FOR OIL CHANGES AND MINOR MAINTENANCE. HE OPENED MY TRUNK AND NOTICED CRACKS IN THE FRAME, AND THE ENTIRE SPARE TIRE WHEEL WELL WAS FILLED WITH WATER. HE ADVISED ME TO TAKE THE CAR DIRECTLY TO JEEP AND THAT THEY NEEDED TO FIX THIS, IT WAS HIS OPINION THIS WAS A SAFETY MANUFACTURING DEFECT. I TOOK THE CAR TO JEEP, WHO INFORMED ME MY CAR WAS OUT OF WARRANTY AND THEY WOULD BE CHARGING ME FOR THIS. I CONTACTED CORPORATE JEEP, WHO UNFORTUNATELY RELIES ON THEIR DEALERSHIPS TO ADVISE THEM. CORPORATE FINALLY TOLD ME THAT AFTER THREE WEEKS OF THE JEEP DEALERSHIP HAVING MY CAR, THEY WOULD NOT BE COVERING THE ISSUE DUE TO A FRONT END ACCIDENT FROM 2015. I TOOK THE CAR TO THE BODY SHOP WHO FIXED THE CAR FROM THAT ACCIDENT AND RECEIVED HIS EXPERT OPINION THAT THIS WAS ALL ORIGINAL, NEVER FIXED AND THERE WAS NO WAY THE ACCIDENT COULD HAVE CAUSED THIS. HE REITERATED THAT THE DEALERSHIP SHOULD RECTIFY THIS ISSUE SINCE IT IS A SAFETY ISSUE AND A MANUFACTURING DEFECT. THERE IS NOTHING WRONG WITH THE GASKET AND THERE IS NO OTHER WAY, IN HIS OPINION, FOR WATER TO ENTER THE SPARE WHEEL WELL AND AFFECT THE EMERGENCY BRAKE. THE CAR IS CURRENTLY AT THE DEALERSHIP, THE EMERGENCY BRAKE WILL NOT DISLODGE. JEEP NEEDS TO BE HELD ACCOUNTABLE FOR THIS.