NHTSA Complaint #11302865 — 2019 JEEP CHEROKEE

I WAS WAITING AT A RED STOP LIGHT IN MY 2019 JEEP CHEROKEE 4X4, 2.0 L TURBO, WHEN ALL OF A SUDDEN MY BATTERY LIGHT ON THE DASH ILLUMINATED. I LOOKED AT MY PUSH BUTTON START SWITCH AND IT SAID "RUN". THE LIGHT TURNED GREEN AND I STEPPED ON THE GAS AND NOTHING HAPPENED. THE CAR WAS DEAD. CARS BEHIND ME START HONKING THEIR HORN. I PUT ON MY HAZARDS AND PUT MY ARMS UP IN THE AIR. I THEN MOVED THE GEAR SELECTOR TO "N" AND PUSHED THE START SWITCH. THE SWITCH TOGGLES FROM "RUN" TO "OFF". SO, I HIT THE BUTTON AGAIN AND THE CAR STARTS. I MOVE THE TRANSMISSION INTO "D", BUT THE CAR JUST REVS LIKE IT IS STILL IN NEUTRAL. I MOVE SELECTOR TO PARK AND THEN BACK TO "D". THEN THE CAR THEN ALLOWS ME TO TAKE OFF. HOWEVER, I WAS STUCK IN TRAFFIC FOR A WHOLE LIGHT CYCLE AND HAD MANY PEOPLE WONDERING WHAT I WAS DOING. I HAVE NO IDEA WHY THE CAR STOPPED WORKING. MY CAR HAS ABOUT 13,500 MILES ON IT.