NHTSA Complaint #11302425 — 2013 HONDA PILOT STRUCTURE:BODY

Complaint Details

ODI Number	11302425
Vehicle	2013 HONDA PILOT
Component	STRUCTURE:BODY
Date of Incident	June 1, 2019
Date Filed	January 28, 2020
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

2013 HONDA PILOT WITH ONLY 31K MILES AND PAINT IS PEELING OFF. HONDA ISSUES A TSB BULLETIN AND ARE COVERING ROOFS AND TAILGATES THAT ARE PEELING. SO THEY HAVE ADMITTED THERE IS A PAINT DEFECT BUT THE PROBLEM IS ITS THE SAME PAINT/PRIMER USED ALL OVER THE CAR. MINE IS PEELING AT TO OF BACK DOOR AND AROUND FRONT AND BACK WINDOW. I KNOW IT'S ONLY GOING TO GET WORSE. BODY SHOP SAID THEY'VE SEEN A GOOD DEAL OF WHITE HONDAS WITH THIS SAME ISSUE AND SAID THERE IS OBVIOUS DEFECT IN PRIMER CAUSING PAINT ADHERENCE ISSUES. THEY ARE 1500 PEOPLE ON A FACEBOOK PAGE THAT HAVE THE SAME ISSUE ALSO. HOW CAN HONDA CONTINUE TO GET AWAY WITH TREATING CUSTOMERS THIS WAY. THIS IS MY 4TH HONDA BUT ITS LOOKING LIKE MY LAST UNLESS HONDA STEPS UP AND DOES THE RIGHT THING!!!

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