NHTSA Complaint #11302396 — 2014 FORD F-150

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11302396
Vehicle 2014 FORD F-150
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 60,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I WAS DRIVING ON THE ATLANTIC CITY EXPRESSWAY ON JANUARY 20TH AND AT APPROXIMATELY 3:30 PM, I HEARD A VERY LOUD POP, AS IF A ROCK HAD HIT MY WINDSHIELD. I CHECKED AND SAW NOTHING, THEN LOOKED IN MY REAR VIEW MIRROR AND SAW THAT THE REAR VIEW WINDOW ON THE DRIVER'S SIDE HAD JUST SHATTERED. IT WAS A CLEAR DAY WITH LIGHT TRAFFIC AND I HAVE NO IDEA HOW THIS COULD HAVE HAPPENED. I HAD MY SOFT COVER ON AND IT WAS STILL ON WHEN I ARRIVED AT THE AUTO REPAIR SHOP THAT WOUND UP REPLACING THE WINDOW. THE OWNER OF THE SHOP SAID HE HADN'T SEEN ANYTHING LIKE IT. HE CALLED FORD TO SEE IF THEY HAD ANY INFORMATION AND HE WAS TOLD THAT MY VEHICLE WAS OUT OF WARRANTY AND THEY HAD NO RECALLS. UNFORTUNATELY I DIDN'T TAKE A PICTURE OF IT. HOWEVER, I DID SEARCH ONLINE AND SAW THAT OTHER PEOPLE HAVE REPORTED SIMILAR OCCURRENCES. I ALSO SAW THAT YOUR ORGANIZATION IS INTERESTED IN RECEIVING REPORTS SUCH AS THIS, SO THAT IS WHY I AM SUBMITTING IT. IT DEFINITELY SURPRISED ME WHEN IT HAPPENED AND I AM THANKFUL NO OTHER VEHICLE WAS NEARBY AS I DID SWERVE INITIALLY. I AM ENCLOSING THE INVOICE I RECEIVED FROM THE REPAIR SHOP. THEY DIDN'T CHARGE ME FOR ANYTHING BUT THE PARTS. THANK YOU FOR TAKING THE TIME TO READ THIS!

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