NHTSA Complaint #11641380 — 2014 FORD F-150

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11641380
Vehicle	2014 FORD F-150
Component	VISIBILITY/WIPER
Date of Incident	January 29, 2025
Date Filed	February 7, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Turned on rear window and heated mirror defrost. Rear window cracked loudly and broke in a spiderwebbed manner after about 10-15 minutes of the defrost being turned on. Tempered glass kept it from blowing completely out. May have caused injury if a passenger had been sitting in rear crew cab seat at the time. Spoke with Safelite auto glass repair, was told they see this frequently with F150 trucks and think there is a problem with defrost function not shutting off like it should, causing excessive heat to window which eventually breaks the glass.

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