NHTSA Complaint #11302323 — 2017 KIA SORENTO

AROUND 32,000 MILES THE CAR BEGAN TO DEVELOP A STICKY, NOTCHED FEELING IN THE STEERING PARTICULARLY WHILE ON THE HIGHWAY. IT SEEMS TO HAPPEN MOST OFTEN AFTER THE CAR HAS REMAINED GOING STRAIGHT FOR A PERIOD OF TIME, WITH NO NEED FOR STEERING ADJUSTMENT. THEN SUDDENLY ADJUSTMENT BECOMES JERKY. SOMETIMES THE WHEEL FEELS STICKY AT THE ONSET OF MOVING IT, REQUIRING MORE FORCE, WHICH LEADS TO TOO MUCH LANE SHIFT, OTHER TIMES IT MOVES FREELY JUST A LITTLE, BUT THE CAR DOESN'T MOVE UNTIL THE WHEEL AGAIN BECOMES STICKY AND MOVING IT RESULTS IN OVERCOMPENSATION. IT'S DIFFICULT TO DESCRIBE, IT FEELS ALMOST LIKE YOU ARE DRIVING IN A RUT AND CAN'T AT FIRST GET OUT OF IT WITH JUST THE NORMAL AMOUNT OF STEERING USUALLY REQUIRED TO MOVE THE VEHICLE AND SO HAVE TO TURN THE WHEEL HARDER, EXCEPT YOU ARE NOT IN A RUT. THE OVERCOMPENSATION IS PARTICULAR WORRISOME ON SNOWY AND ICY HIGHWAYS WHERE A SUDDEN SHIFT CAN LEAD TO A SLIDE. IT'S POSSIBLE THE PROBLEM IS HAPPENING AROUND TOWN AS WELL, BUT BECAUSE THE ROADS ARE CURVY AND I'M MAKING TURNS, I'M ALREADY MAKING LARGE STEERING WHEEL ADJUSTMENTS SO IT'S LESS NOTICEABLE.