NHTSA Complaint #11301763 — 2020 FORD EXPLORER ENGINE

Complaint Details

ODI Number	11301763
Vehicle	2020 FORD EXPLORER
Component	ENGINE
Date of Incident	January 24, 2020
Date Filed	January 25, 2020
Mileage	109 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

VEHICLE STALLED WHEN PULLING OUT FROM A STOP LIGHT ONTO A HIGHWAY (65MPH). IT TOOK SEVERAL ATTEMPTS TO RESTART. THE VEHICLE ONCE PUT IN DRIVE JERKED FORWARD/BACKWARD WHEN I HIT THE GAS. THE RPMS WENT UP BUT THE CAR WAS NOT DRIVING WELL. IT STALLED AGAIN. I HAD TO REPEAT THIS PROCESS 4 MORE TIMES. IT FINALLY BEGAN TO DRIVE AND THEN THE ENGINE LIGHT CAME ON. THE FORD PASS APP GAVE ME AN ERROR CODE. MALFUNCTION INDICATOR LAMP. THE VEHICLE HAS 109 MILES. THE CAR IS WITH THE DEALER LESS THAN 2 DAYS AFTER PURCHASE.

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