NHTSA Complaint #11301699 — 2013 CHEVROLET CAPTIVA

DRIVING DOWN THE ROAD DOING 50. CAR JUST DIES OUT IF NO WHERE. PULLED OVER AND IT WOULD START. WAITED 15 MINUTES AND IT WOULD THEN START. CAR ENGINE SOUNDED ROUGH. HAD THE CAR TOWED TO A MECHANIC. HE TOLD ME THE ENGINE WAS BLOWN. I CONTACT CHEVY. THEY TELL ME TO GET IT LOOKED AT BY CHEVY DEALER. TOWED CAR TO DEALER. THEY HAVE NOW INFORMED ME THAT THE ENGINE WAS LOCKED AND THEY BELIEVE NO LONGER GOOD. NEW ENGINE WILL COST 8000. AFTER DOING SOME RESEARCH, I SEE ONLINE THIS IS A VERY COMMON PROBLEM N WITH THE ENGINE IN THIS MODEL. AND THIS ENGINE IS USED IN A FEW OTHER MODELS AND EXPERIENCING THE SAME PROBLEM. THEY TOW TRUCK DRIVER AND INDEPENDENT MECHANIC VERIFIED THIS WAS A COMMON PROBLEM WITH THIS ENGINE. REPRESENTATIVE AT CHEVY ALSO VERIFIED THIS WAS A COMMON PROBLEM WITH THE ENGINE. HIS NAME IS [XXX] WITH FRIENDLY CHEVROLET IN SPRINGFIELD ILLINOIS. SHOULD THESE ENGINES BE FAILING? SHOULD CONSUMERS BE FACED WITH THIS ISSUE. PLEASE HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR