NHTSA Complaint #11301232 — 2019 HYUNDAI SANTA FE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11301232
Vehicle	2019 HYUNDAI SANTA FE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	January 16, 2020
Date Filed	January 22, 2020
Mileage	17,902 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

SEVERAL OCCASIONS THE SAFETY FEATURES OF THIS 2019 HYUNDAI SANTA FE DEACTIVATES. 3+ OCCASIONS THE VEHICLES FRONTAL COLLISION AVOIDANCE, LANE KEEP ASSIST BLIND SPOT DETECTION AUTOMATIC HIGH BEAM LIGHTS AS WELL AS CROSS TRAFFIC ALERT SUDDENLY WILL CUT OFF. HAVE TAKEN VEHICLE BACK TO DEALERSHIP WHERE PURCHASED TO BE TOLD NO CODES ARE BEING STORED. CONTACTED HYUNDAI USA SEVERAL TIMES TO GET A RUN AROUND OR THE RESPONSE IF ITS NOT RECORDING THERE IS NOTHING WRONG WITH THE CAR. I HAVE OWNED A 4 HYUNDAI SANTA FE'S AND NEVER HAD THE ISSUES I AM HAVING LIKE I AM WITH THIS ONE.I DO NOT TAKE MY GRANDKIDS IN THIS VEHICLE AS IM WORRIED THAT IF THESE SAFETY FEATURES FAIL TO WORK I DONT WANT TO CHANCE THEIR LIVES IN A VEHICLE THAT COULD POSSIBLY EXPERIENCE MORE SEVERE ISSUES OR WORSE. DEALING WITH HYUNDAI HAS BECOME A DISAPPOINTMENT AS THE 2004 SANTA FE I OWN IS BY FAR MORE DEPENDABLE THAN THIS ONE .

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