NHTSA Complaint #11301167 — 2013 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11301167
Vehicle	2013 FORD FOCUS
Component	STEERING
Date of Incident	January 21, 2020
Date Filed	January 22, 2020
Mileage	61,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

POWER STEERING WENT OUT. ALERT FOR POWER STEERING. THE RACK AND PINION HAVE TO BE REPLACED. THIS CAR ONLY HAS 61,000 MILES ON IT AT THIS TIME. WAS TOLD BY REPAIR SHOP THAT THIS WAS LOW MILEAGE FOR THIS TYPE OF REPAIR. CAR IS DRIVEN MAINLY ON HIGHWAY. CAR IS WELL MAINTAINED. BOUGHT VEHICLE TWO YEARS AGO. IT WAS A ONE OWNER CAR THAT ONLY HAD 29,000 MILES. I AM 50 YEARS OLD AND A RELIABLE DRIVER. THIS CAR HAS HAD TO HAVE A CLUTCH REPLACED AND STEERING REPLACED IN TWO YEARS. THE CARS STEERING WENT OUT DURING A STOP. WAS ABLE TO GET TO THE NEAREST REPAIR SHOP WITH HARD STEERING.

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