NHTSA Complaint #11301119 — 2007 FORD EDGE

TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING THE CABIN AIR VENTS FILL UP WITH AN ABNORMAL SMOKE ODOR. THE CONTACT PULLED THE VEHICLE TO THE SHOULDER OF THE ROADWAY, OPENED THE WINDOWS TO ELIMINATE SMOKE ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE TRANSMISSION SEAL LEAKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER (BERGLUND FORD, 834 E MAIN ST, SALEM, VA 24153 (540) 389-7291) WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT SUBJECTED TO ANY RECALLS. THE MANUFACTURER WAS MADE WARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.