NHTSA Complaint #11301108 — 2012 HYUNDAI SANTA FE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11301108 |
| Vehicle | 2012 HYUNDAI SANTA FE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 90,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING 45 MPH THERE WAS A LOUD KNOCKING SOUND COMING FROM THE ENGINE. ADDITIONALLY, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TWO INDEPENDENT MECHANICS WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO COCONUT CREEK HYUNDAI 4960 NORTH, FL-7, COCONUT CREEK, FL 33073 (888) 441-7737 WHERE IT WAS DIAGNOSED THAT METAL SHAVING WERE IN THE ENGINE AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
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