NHTSA Complaint #11301064 — 2018 RAM 3500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11301064
Vehicle	2018 RAM 3500
Component	STEERING
Date of Incident	April 26, 2019
Date Filed	January 22, 2020
Mileage	17,640 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WELDED DRAGLINK RENDERING THE FRONT SUSPENSION NOT ABLE TO BE ALIGNED. THIS WAS THE APPROVED RECALL PROCESS FROM FCA. THIS IS NOT AN ACCEPTABLE RESPONSE TO THE ISSUE, JUST A BANDAID TO THE UNDERLYING ISSUE. THE RECALL WAS APPROVED BY FCA AND NHTSA. APPROVED REPAIRS WERE PERFORMED BY CHRYSLER DODGE JEEP RAM CRESTVIEW, CRESTVIEW, FL. 32536. REPAIR ORDER 381821-OPEN ON 04/26/2019.

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