NHTSA Complaint #11300750 — 2014 RAM 1500

I HAVE A 2014 DODGE RAM 1500 LARAMIE LIMITED WITH THE AIR SUSPENSION OPTION. I BOUGHT IT 11 MONTHS AGO. IT WAS WINTER WHEN I BOUGHT IT, AND ON THE TEST DRIVE, I ATTEMPTED TO ADJUST THE SUSPENSION LEVEL AND IMMEDIATELY GOT THE WARNING MESSAGE THAT THE AIR SUSPENSION NEEDED TO BE SERVICED. THEY TOOK IT INTO THEIR SERVICE BAY AND REPLACED THE FUSE, WHICH TEMPORARILY RESOLVED THE ISSUE. AS THE WEATHER REMAINED COLD, HOWEVER, I GOT THE SAME MESSAGE AGAIN, SO CONTACTED THE DEALER AND TOOK IT BACK IN. I ENDED UP HAVING TO TAKE IT BACK IN MULTIPLE TIMES, WITH THEM "INSULATING A PART OF THE SYSTEM AND UPDATING THE ECU". AS THE WEATHER WARMED UP THROUGH THE SPRING AND SUMMER, NO ISSUES. FAST FORWARD TO THIS WINTER, ONCE THE WEATHER DROPPED BELOW FREEZING, THE SERVICE AIR SUSPENSION LIGHT CAME BACK ON. I CHECKED ALL FUSES, AND NONE WERE BLOWN, WHICH SEEMS TO BE THE COMMON FAULT THAT CAUSES THIS ERROR MESSAGE. I PULLED THEM AND REPLACED THEM TO TRY TO RESET THE SYSTEM, AND THE SYSTEM TRIED LOWER THE TRUCK, THEN RAISE IT, TO THE POINT WHERE IT FINALLY STOPPED WITH THE FRONT END COMPLETELY LOWERED ON THE BUMP STOPS, AND THE BACK END IN OFF-ROAD 2. THE HEIGHT INDICATOR STATED IT WAS IN OFF-ROAD 2, EVEN AT HIGHWAY SPEEDS, EVEN THOUGH THAT HEIGHT IS NOT SUPPOSED TO BE ABLE TO BE MAINTAINED AT HIGHWAY SPEEDS. THE SYSTEM ALSO CONTINUES TO TRY TO RAISE AND LOWER ON IT'S OWN, DOING SO FOR UP TO AN HOUR AT A TIME WHILE DRIVING. ALL THAT BEING SAID, THE VEHICLE IS BACK AT THE DEALER FOR REPAIRS, EVEN THOUGH THE FORUMS I'VE FOUND STATE THERE IS CURRENTLY NOT A PERMANENT SOLUTION FROM FCA. THIS APPEARS TO BE A WIDESPREAD PROBLEM IN ANY CLIMATE THAT DROPS BELOW FREEZING AFTER DOING SOME RESEARCH ONLINE, RESULTING IN DAMAGE TO VEHICLES AND LOSS OF CONTROL OF THE VEHICLE IN SOME INSTANCES. I HOPE NO ONE HAS TO LOSE THEIR LIFE IN ORDER FOR THIS TO DEMAND A RESOLUTION FROM FCA.