NHTSA Complaint #11300736 — 2013 FORD FUSION

I HAVE HAD 2 DOOR LATCH FAILURES ON MY VEHICLE WITHIN 7 MONTHS OF EACH OTHER. THE FIRST ONE WAS MY DRIVER DOOR, 2ND FAILURE WAS MY REAR PASSENGER DOOR. I CONTACTED FORD MOTOR CORPORATION, AND THEY ADVISED ME THESE WERE SUPPOSEDLY ALREADY FIXED UNDER THE RECALL THAT THE VEHICLE PREVIOUS HAD. THE FIRST DOOR LATCH FAILED ON 07/06/2019, THE 2ND FAILURE HAPPENED ON 1/19/2020. THE FAILURE HAS CAUSED THE DOORS OPEN AND NOT LATCH CLOSE EVEN WHEN THE VEHICLE IS IN MOTION. I HAVE HAD TO PAY FOR BOTH OF THESE REPAIRS OUT OF POCKET WHEN IT IS CLEARLY A SAFETY ISSUE. MY REAR PASSENGER DOOR IS RARELY USED, I DO NOT HAVE CHILDREN AND I DO NOT OPEN THAT DOOR OFTEN. MY DRIVER DOOR OPENED ON ME WHEN I WAS GOING AROUND A CORNER AT 45 MPH, AND THE REAR PASSENGER DOOR OPENED ON ME AS I WAS PARKING IN A SPOT GOING ABOUT 3 MPH. FORD ADVISED ME THEY WILL LOOK INTO THIS - BUT THIS CAUSES UNEXPECTED FINANCIAL STRAINS FOR THE REPAIRS, AND MAKES ME CONCERNED ABOUT THE OTHER 2 DOORS IN MY VEHICLE THAT ARE NOT RECENTLY REPAIRED.*DT *DL