NHTSA Complaint #11300735 — 2016 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11300735
Vehicle	2016 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	September 2, 2019
Date Filed	January 21, 2020
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHEN THE FUEL TANK WOULD REACH HALF A TANK, THE CHECK ENGINE LIGHT WOULD ILLUMINATE WHICH THEN WOULD TURN INTO A LOW FUEL LIGHT ILLUMINATING. THE CONTACT STATED THAT THE FUEL GAUGE WOULD THEN IMMEDIATELY READ AS EMPTY. THE CONTACT TOOK THE VEHICLE TO DOUGLAS JEEP CHRYSLER DODGE RAM (2382 S TAMIAMI TRAIL, VENICE, FL 34293) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE FUEL SENSOR AND GAVE THE CONTACT AN ESTIMATE OF $800.00. THE MANUFACTURER WAS NOTIFIED AND OFFER HIM NO ASSISTANCE; THEY REFERRED HIM TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,000.

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