NHTSA Complaint #11300695 — 2019 SUBARU FORESTER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11300695
Vehicle	2019 SUBARU FORESTER
Component	STRUCTURE:BODY
Date of Incident	January 19, 2020
Date Filed	January 21, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE REAR DOOR ON THE FORRESTER SPORT DOES NOT OPEN. IT FIRST HAPPENED AFTER GOING THROUGH A CAR WASH, THE DOOR DOES NOT OPEN EVEN IF THE CAR IS UNLOCKED. NEITHER BY FOB OR DOOR BUTTON. I HAVE BEEN UNABLE TO RECREATE PROBLEM HOWEVER IT HAPPENED AGAIN AFTER A LIGHT RAIN. DOOR WOULD NOT OPEN. THERE HAVE BEEN SIMILAR CLAIMS ONLINE FOR THE SAME YEAR AND MODEL. ONLY FIX I HAVE IS HOLDING THE DOOR BUTTON UNTIL IT SWITCHES FROM AUTOMATIC TO MANUAL AND IT SEEMS TO RESET IT. HOWEVER THIS ONLY WORKED ONCE OUT OF THE 2 TIMES IT HAS HAPPENED IN THE LAST MONTH.

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