NHTSA Complaint #11300687 — 2014 HYUNDAI TUCSON ENGINE

Complaint Details

ODI Number	11300687
Vehicle	2014 HYUNDAI TUCSON
Component	ENGINE
Date of Incident	November 1, 2019
Date Filed	January 21, 2020
Mileage	96,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

I GOT MY 2014 HYUNDAI TUCSON NEW, ON NOVEMBER 1,2019 AT 96K MILES, IT DIED WHILE I WAS DRIVING IT! I HAD JUST EXITED THE 70 MPH HIGHWAY AND WAS ON THE SIDE STREET GOING 40 MPH. THIS ENGINE IS THE THETA 2 THAT HAS BEEN RECALLED IN MILLIONS OF OTHER VEHICLES FOR CATCHING ON FIRE AND/OR DYING. I HAD IT TOWED TO HYUNDAI AND THEY TOLD ME THAT I NEED A NEW ENGINE AND THAT IT WILL BE UNDER WARRANTY DUE TO THE INSIDE OF THE ENGINE HAVING METAL SHAVINGS ALL IN IT. I HAVE BEEN WAITING FOR OVER 2.5 MONTHS FOR MY CAR TO BE FIXED BECAUSE ALL OF THE PARTS THAT THEY NEED ARE BACK ORDERED. THEY HAVE NO ESTIMATED TIME OF COMPLETION FOR ME. I AM STUCK PAYING MY CAR PAYMENT ON THE CAR THAT I CAN'T EVEN DRIVE.

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