NHTSA Complaint #11300387 — 2016 FORD ESCAPE

I'VE HAD THIS CAR FOR LESS THAN 3 YEARS AND HAVE BEEN ON TIME WITH EVERY SINGLE NORMAL UPKEEP AND MAINTENANCE SERVICE. I BOUGHT THIS CAR BECAUSE I THOUGHT IT WOULD BE RELIABLE AFTER I HAD MY DAUGHTER. IT CURRENTLY HAS 86,850 MILES ON IT, AND WHILE DRIVING HOME FROM WORK, THANKFULLY ON BACK ROADS, I FELT THE CAR SHUDDER WHEN I TRIED TO ACCELERATE, THE GEARS SLIPPED SEVERAL TIMES, AND THE ENGINE WOULD ALTERNATE BETWEEN REVVING WHEN I WAS BARELY TOUCHING THE GAS, TO NOT GOING ANYWHERE AT ALL WHEN I HAD THE PEDAL TO THE FLOOR. I HAD TO HAVE IT TOWED AND WAS TOLD THAT IT HAD MAJOR TRANSMISSION ISSUES. MY MECHANIC TRIED A FLUSH, WHICH HAD IT WORKING LONG ENOUGH FOR ME TO GET 5 MILES DOWN THE ROAD, WHERE IT COMPLETELY QUIT ACCELERATING AFTER I STOPPED AT A STOP SIGN. THIS CAR IS IN IMPECCABLE SHAPE OTHERWISE, HAS LESS THAN 90K MILES ON IT, AND IS LESS THAN 3 YEARS OLD. THERE IS ABSOLUTELY NO REASON IT SHOULD BE NEEDING A COMPLETELY NEW TRANSMISSION.