NHTSA Complaint #11300380 — 2010 CHEVROLET EQUINOX VISIBILITY/WIPER

Complaint Details

ODI Number	11300380
Vehicle	2010 CHEVROLET EQUINOX
Component	VISIBILITY/WIPER
Date of Incident	January 16, 2020
Date Filed	January 19, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

ON 1/16/20, I USED MY WINDSHIELD WIPERS TO CLEAR SNOW OFF OF MY WINDSHIELD WHILE THE CAR WAS STATIONARY. IT WIPED CORRECTLY A FEW TIMES, BUT ON THE FOURTH WIPE, I HEARD A 'THWACK' TYPE OF NOISE, AND THE WIPERS STOPPED IN AN UPRIGHT POSITION BY THE DRIVER'S SIDE. I TRIED TO TURN THE WIPERS ON AGAIN, BUT THEY WOULD NOT MOVE. I MANUALLY PUSHED THE WIPERS DOWN INTO THE RESTING POSITION, AND THEN TRIED TO TURN THE WIPERS ON AGAIN. THEY STILL WOULDN'T MOVE. I HAVE TRIED TURNING THE WIPERS ON EACH DAY SINCE THE 16TH, AND EACH TIME, THE WIPERS WILL NOT MOVE. THIS IS AN EXTREME SAFETY ISSUE.

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