NHTSA Complaint #11300309 — 2014 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11300309
Vehicle	2014 JEEP CHEROKEE
Component	ENGINE
Date of Incident	September 1, 2019
Date Filed	January 19, 2020
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

AFTER FILLING GAS TANK, JEEP WILL UNEXPECTEDLY LOSE POWER AND SHUT OFF. THIS HAPPENS SEVERAL TIMES. ACCELERATING AND PUMPING GAS TO KEEP IT RUNNING WILL SPEED THE PROCESS OF RETURNING TO NORMAL OPERATION. GAS IS NEVER OVERFILLED. ONCE PUMP SHUTS OFF NO ADDITIONAL FUEL IS ADDED AT PUMP. TOOK TO DEALERSHIP. THEY CHARGED OVER 900 TO REPLACE THE ECM. PROBLEM REPEATED ON NEXT FILL UP. THIS PROBLEM IS WIDELY REPORTED ON THE INTERNET EVEN THOUGH DEALERSHIP DENIES ANY KNOWLEDGE OF PROBLEM

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