NHTSA Complaint #11300242 — 2014 JEEP CHEROKEE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11300242
Vehicle 2014 JEEP CHEROKEE
Component STEERING
Date of Incident
Date Filed
Mileage 191,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

AS I WAS COMING HOME FROM WORK AROUND 9PM I WAS DRIVING DOWN A COUNTY STREET WHEN THE ENGINE LIGHT, TRACTION CONTROL AND POWER STEERING LIGHT CAME ON BUT THE POWER STEERING LIGHT WENT OFF AT SOME POINT, BUT AS I APPROACHED A CURVY BRIDGE I HAD TO SLIGHTLY TURN WHEEL TO THE RIGHT TO FOLLOW THE CURVE, BUT THE STEERING WHEEL FELT HARD LIKE I COULDNT FULLY STEER THE STEERING WHEEL. IT WAS VERY SCARY AS AGAIN IT WAS ON A CURVY BRIDGE AND VERY DARK ON THIS ROADWAY. WAS ABLE TO GET HOME SAFELY BUT ENGINE AND TRACTION CONTROL LIGHT STAYED ON. NEXT DAY MY HUSBAND WAS DRIVING DOWN THE STREET TO MY PARENTS HOUSE WHEN AS HE BACKED OUT OF OUR DRIVEWAY THE WHEEL LOCKED AND HE COULDNT STEER. SHUT CAR OFF AND RESTARTED AND TURNED THE CORNER ONLY TO HAVE IT COMPLETELY LOCK AGAIN AS HE TRIED TO TURN THE CORNER AND CAR JUST DIED. WAITED A FEW MINUTES AND CAR RESTARTED AND WAS JUST BARELY ABLE TO GET THE CAR TO MY MOMS WHERE IT SHUT DOWN AGAIN AND HE HAD TO LEAVE THERE.THE ENGINE LIGHT WAS STILL ON FROM THE NIGHT BEFORE.

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